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Contact: You Had Me at Hello

Personal contact is key to making inroads with a target audience. It facilitates trust and familiarity and opens the door to new opportunity.

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This toolkit was created on behalf of the 2007-2008 Building Your Base (BYB) project. BYB is funded by Federal Library Services and Technology Act funds,
awarded to the New York State Library by the Federal Institute of Museum and Library Services.

 

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